As we all know life can be unpredictable, and occasionally we’ve had guests that were unable to arrive for their holiday for various reasons, which can be very stressful and an emotional time for all involved. However, we can offer you a low cost, comprehensive refund protection administered by Booking Protect for that extra peace of mind.
This provides you and your fellow guests with a guarantee that enables you to apply for a refund should you have to cancel your holiday for unforeseen reasons beyond your control, as detailed below.
You will be offered a quotation for Booking Protect during the online booking process. However, this policy can also be added retrospectively at anytime up until the balance has been paid. If you would like a quotation, please get in touch with us.
*Terms & Conditions apply
Government travel bans are not covered by this policy.
However, please be rest assured that if one is in enforced in Wales, or in your home country preventing you to travel or holiday here; we can either move the date of your holiday to your next preferential dates, or provide a full refund.
Refund protection is administrated by:
Be assured, we would never share your email address with anyone else - that's a pinky promise.