Opt for Booking Protect for extra peace of mind
As we all know life can be unpredictable, and occasionally we’ve had guests that were unable to arrive for their holiday for various reasons, which can be very stressful and an emotional time for all involved. However, we can offer you a low cost, comprehensive refund protection administered by Booking Protect for that extra peace of mind.
This provides you and your fellow guests with a guarantee that enables you to apply for a refund should you have to cancel your holiday for unforeseen reasons beyond your control, as detailed below.
You will be offered a quotation for Booking Protect during the online booking process. However, this policy can also be added retrospectively at anytime up until the balance has been paid. If you would like a quotation, please get in touch with us.
Entire booking value is covered
Death/accident/illness to you, or immediate family*
Family Crisis
Offering protection on the complete booking inc. accommodation, fees and any extras*
Covid-19
If you or any of your immediate family contracts coronavirus – supported by test results and/or a doctor’s note*
If you are deemed to be in a high risk group and you receive advice from a doctor supported by a doctor’s note not to travel*
Pre-existing Medical Conditions & Pregnancy
Any existing medical condition that prevents you from using the booking*
Adverse weather
When it is not safe to travel due to adverse weather*
Redundancy or Relocation
If your employment circumstances change and you can’t use your booking*
Burglary or Fire at your residence
In an emergency at your home up to 48hrs prior to your holiday*
Private Vehicle Breakdown – Fire & Theft
If an unexpected private vehicle issue occurs en route*
Jury Service and court summons
If the courts require your presence, we will refund your booking*
Summoned unexpectedly by Armed Forces
If you are called to duty preventing you from using your booking*
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*Terms & Conditions apply
Please Note:
Government travel bans are not covered by this policy.
However, please be rest assured that if one is in enforced in Wales, or in your home country preventing you to travel or holiday here; we can either move the date of your holiday to your next preferential dates, or provide a full refund.
Refund protection is administrated by:
CLICK HERE to read full Terms & Conditions for Booking Protect
